Privacy and Data Choices in Maine
Last Updated: 10/26/2026
Details You Share When Requesting Pest Service
Last updated: October 2026
When you contact Maine Pest Solutions, we may collect your name, phone number, email address, and the service address where you need help. If you request an appointment, we also receive your preferred dates or times, access instructions, pest concerns, and other details you choose to provide. Information submitted through a website form is used to respond to your request and coordinate service.
Our website may also collect basic technical information, such as browser type, pages viewed, and approximate usage patterns. This information helps us understand how visitors use the site.
We do not ask you to provide information that is unrelated to a service request. Please avoid including sensitive personal details in forms or messages. The information collected depends on how you contact us and which website features you use.
How We Handle Customer Details
We use the information you provide to answer questions, prepare for requested pest control work, schedule appointments, and communicate about arrival times or service needs. Appointment details and service addresses help our team understand where to go and what you have reported. We may also use your contact information to send service reminders or follow up about work you requested.
Payments are handled as needed to complete a transaction, using payment processing services. We use website usage information to understand how visitors find and use our pages and to maintain the site.
Maine Pest Solutions does not sell your personal information. We limit its use to running our business, providing requested services, communicating with customers, and meeting applicable legal or recordkeeping needs. You can contact us if you have questions about how information related to you is used.
Outside Services That Support Our Website
Maine Pest Solutions may use third-party tools for functions such as appointment scheduling, payment processing, and website analytics. These services help us manage requests, accept payments, or understand general website activity. When a tool processes information, it may receive details needed to perform its function, such as contact or transaction information for a booking or payment.
Each provider has its own privacy policy explaining how it handles information. We do not control those separate policies, so review them before entering details into an outside service.
We do not list specific providers here because the tools in use may change. Information shared with a service is limited to what is needed for the relevant task, where applicable.
If you have questions about whether a particular interaction uses an outside service, contact Maine Pest Solutions before submitting your information.
Cookies for Site Functions and Usage Insights
Our website may use cookies or similar browser storage for basic functions and analytics. These technologies can help pages work as expected and provide general information about how visitors use the site, such as which pages receive visits. Analytics information is used to understand site activity, not to build advertising profiles.
We do not use cookies for ad tracking. You can adjust your browser settings to block or remove cookies.
If you do, some website functions may not work as intended. The available controls differ by browser; check its help section for steps to manage cookies.
Blocking cookies does not prevent you from contacting us by phone or email. If our cookie practices change, we will update this notice to reflect the tools and functions used on the website.
How Long We Keep Business Records
Maine Pest Solutions keeps information for as long as needed to respond to requests, provide service, and maintain ordinary business records. Service records may be retained to document completed work and support warranty or compliance needs. We keep website form submissions while a request is being handled and for a reasonable period afterward when needed for follow-up or recordkeeping.
The time a record remains on file can depend on its purpose and any applicable legal or business requirements. When information is no longer needed, we take reasonable steps to remove it or otherwise dispose of it.
You may ask us to delete information you have provided. Some records may need to be retained for legitimate recordkeeping or legal reasons, even after a deletion request. We will review requests and explain if we cannot remove particular information.
Request Access, Changes, or Deletion
You may contact Maine Pest Solutions to ask what personal information we have about you, request a correction, or ask us to delete information you provided. Please tell us how you contacted us and what information your request concerns so we can locate the relevant records.
We may need to confirm your identity before acting on a request. Some information may remain in business records when retention is needed for legal, warranty, or compliance purposes.
For privacy questions or requests, call (877) 729-2528, email info@mainepestsolutions.top, or write to Maine Pest Solutions, One City Center, 1 Canal Plaza, Portland, ME. We will review your message and respond using the contact details you provide. Please do not include sensitive personal information in an email unless it is needed to explain your request.